WEBVTT NOTE language:en-US NOTE Confidence: 0.961005687713623 00:00:36.080 --> 00:00:36.960 I'm Jennifer. NOTE Confidence: 0.733942985534668 00:00:36.960 --> 00:00:38.640 I'm APD nurse with DaVita. NOTE Confidence: 0.9203925728797913 00:00:39.240 --> 00:00:42.552 When Anna first came to DaVita for training, I could NOTE Confidence: 0.9203925728797913 00:00:42.616 --> 00:00:44.399 tell she was pretty nervous. NOTE Confidence: 0.9629165530204773 00:00:44.479 --> 00:00:47.312 She's young, young kids, a lot of responsibility at home, NOTE Confidence: 0.9629165530204773 00:00:47.362 --> 00:00:49.748 and I knew that she was worried about keeping up NOTE Confidence: 0.9629165530204773 00:00:49.798 --> 00:00:52.829 with those responsibilities and being able to provide for her NOTE Confidence: 0.9629165530204773 00:00:52.879 --> 00:00:55.265 family like she did before and do all the things NOTE Confidence: 0.9629165530204773 00:00:55.314 --> 00:00:57.800 that she did for her children and for her husband. NOTE Confidence: 0.7717940807342529 00:01:12.240 --> 00:01:13.760 Jennifer, my momma's nurse. NOTE Confidence: 0.9748758673667908 00:01:13.760 --> 00:01:15.120 She was amazing. NOTE Confidence: 0.9748409390449524 00:01:15.520 --> 00:01:18.008 I saw how she interacted with my mom and I NOTE Confidence: 0.9748409390449524 00:01:18.068 --> 00:01:20.853 thought it was very kind that I could tell that NOTE Confidence: 0.9748409390449524 00:01:20.912 --> 00:01:21.920 she really cared. NOTE Confidence: 0.9623944163322449 00:01:22.319 --> 00:01:24.861 She was not only doing her job, but she was NOTE Confidence: 0.9623944163322449 00:01:24.920 --> 00:01:26.279 going above and beyond. NOTE Confidence: 0.9366250038146973 00:01:26.560 --> 00:01:30.394 My mom is mostly Spanish speaking and so there's been NOTE Confidence: 0.9366250038146973 00:01:30.466 --> 00:01:34.879 a language barrier between her and Jennifer, but Jennifer has NOTE Confidence: 0.9366250038146973 00:01:34.951 --> 00:01:36.760 worked with it very well. NOTE Confidence: 0.9229326844215393 00:01:37.040 --> 00:01:39.040 Sometimes I'll go in there and she's like, I don't NOTE Confidence: 0.9229326844215393 00:01:39.080 --> 00:01:39.440 need you. NOTE Confidence: 0.9540063142776489 00:01:39.640 --> 00:01:41.720 Me and Jennifer understand each other just fine. NOTE Confidence: 0.8313615918159485 00:01:42.120 --> 00:01:43.720 Then I'm like, well, OK, bye. NOTE Confidence: 0.9677372574806213 00:01:44.040 --> 00:01:47.440 My relationship with Anna is pretty special. NOTE Confidence: 0.9717138409614563 00:01:47.720 --> 00:01:50.382 We do have a language barrier, but I'm able to NOTE Confidence: 0.9717138409614563 00:01:50.440 --> 00:01:53.160 understand her and she's able to understand me. NOTE Confidence: 0.9698066711425781 00:01:53.200 --> 00:01:55.366 I feel like a lot of communication is through body NOTE Confidence: 0.9698066711425781 00:01:55.410 --> 00:01:55.800 language. NOTE Confidence: 0.9215025901794434 00:01:55.920 --> 00:01:59.522 Becoming attuned to that with patients and dialing in and NOTE Confidence: 0.9215025901794434 00:01:59.585 --> 00:02:03.378 trying to figure out what really motivates them is important NOTE Confidence: 0.9215025901794434 00:02:03.441 --> 00:02:06.980 in being a nurse, and it supersedes language barriers, I NOTE Confidence: 0.9215025901794434 00:02:07.043 --> 00:02:07.359 feel. NOTE Confidence: 0.9289144277572632 00:02:12.400 --> 00:02:14.670 And I was seeing how Jennifer would teach my mom NOTE Confidence: 0.9289144277572632 00:02:14.717 --> 00:02:16.752 and she would take time to sit with both of NOTE Confidence: 0.9289144277572632 00:02:16.799 --> 00:02:17.840 us and with my sister. NOTE Confidence: 0.9298192858695984 00:02:18.120 --> 00:02:20.319 We would talk about her labs, we would talk about NOTE Confidence: 0.9298192858695984 00:02:20.364 --> 00:02:22.160 everything that had to do with her care. NOTE Confidence: 0.9717145562171936 00:02:22.320 --> 00:02:24.776 She was just doing such an amazing job and I NOTE Confidence: 0.9717145562171936 00:02:24.832 --> 00:02:27.120 felt like I would love to be a nurse like NOTE Confidence: 0.9717145562171936 00:02:27.176 --> 00:02:27.399 her. NOTE Confidence: 0.8299506902694702 00:02:32.960 --> 00:02:37.550 Hearing that Laney decided to be a teammate and to NOTE Confidence: 0.8299506902694702 00:02:37.642 --> 00:02:42.049 pursue a career in nursing because of me and how NOTE Confidence: 0.8299506902694702 00:02:42.141 --> 00:02:46.640 I've cared for her mom is, it's humbling, really. NOTE Confidence: 0.8296964168548584 00:02:59.040 --> 00:03:00.000 See my patients? NOTE Confidence: 0.9025532603263855 00:03:00.000 --> 00:03:01.830 I do see my mom in every single one of NOTE Confidence: 0.9025532603263855 00:03:01.879 --> 00:03:02.120 them. NOTE Confidence: 0.9274520874023438 00:03:02.360 --> 00:03:04.469 I take care of them like they're my family, like NOTE Confidence: 0.9274520874023438 00:03:04.513 --> 00:03:05.480 they're one of my own.